Primary Role Focus

Ensure the department completes daily tasks in a safe and timely manner while maintaining quality standards. This role reports to the Service Center Manager.

Key Tasks and Responsibilities

• Ensure all Packers Plus policies and procedures are followed
• Prioritize, delegate and perform day-to-day tasks with team
• Communicate delayed completion of Projects and Tasks to Team Lead, with suggested options to resolve
• Partner with Team Lead and Health, Safety, & Environment (HSE) for documentation of incidents or safety concerns
• Ensure Non-conformance (NCRs) concerns are properly documented, actioned, and completed
• Monitor shop equipment & ensure completion of all preventative maintenance and inspections
• Monitor and provide feedback, on employee performance, to Team Lead for Performance Management
• Ensure compliance with Packers Plus Health and Safety Program
• Sustainment and continuous improvement of Packers Plus Way (PPW)
• Identify high demand areas in the shop, and assist other departments when the production schedule allows
• Delegate and perform daily shop cleaning
• Assist Team Lead with on-the-job training for all new employees
• Host daily department meetings to communicate the day’s activities, safety updates, and awareness
• Availability for On-call coverage is required

Position Requirements
Experience and Skills

• Knowledge of Shop processes and procedures
• Mechanical aptitude
• Intermediate proficiency of Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Fluent in English (read/write/speak)
• Experience in a leadership role is an asset
• Knowledge of tool assembly and functionality is an asset
• Warehouse experience is an asset
• Shipping/ Receiving experience is an asset
• 3-5 years experience in down hole tools

Education and Training

• High School Diploma or equivalent preferred

Physical and Safety Requirements

• This position is Safety Sensitive and subject to a pre-employment medical assessment and drug & alcohol testing
• Subject to post-incident and reasonable-suspicion drug & alcohol testing
• Lifting/carrying up to 50lbs
• Extended periods of standing & walking
• Some use of computer monitor, keyboard, & mouse

Competencies
Packers Plus Values

• Customer Intimacy
• Operational Excellence
• Innovation

Role Competencies

1. Problem Solving
2. Teamwork
3. Action Oriented
4. Planning and Organizing
5. Flexibility/Adaptability
6. Self-Management